What Does Condition Mean?

Every phone that Orchard sells is thoroughly tested and guaranteed to be in perfect working condition. Some used phones just look a bit newer than others.

This is why we rate each phone as either Like-New, Very Good, or Good to refer to the cosmetic appearance.


Like New All Orchard Like-New devices will be free of any clearly visible dents or chips on the front of the phone. Any imperfections, if present, will usually be found on the back or side of the device.
Very Good This condition will mark a phone that has been gently used, but well taken care of. You might notice some light scuffing on the side of the device, or some light scratches on the body. If there are any imperfections on the front screen, none of these will be visible when your screen is illuminated.
Good A phone in “Good” condition has been well used, showing some scuffing and/or chips on the body of the phone. There will probably be a few scratches, especially on the bezel or sides of the phone. There may be some screen scratches too.